Shineing Digital LLP
Terms & Conditions

Before accepting any project, Shineing Digital LLP conducts a mandatory verification process to ensure the legitimacy of the client and the proposed business.

Clients may be required to submit:

• Government-issued Identity Proof (Aadhaar, Passport, PAN)
• Business Registration Certificate & Incorporation Documents
• GST Registration Certificate (if applicable)
• Domain Ownership & DNS Authorization Proof
• Company Authorization Letter for the Signatory
• Official Registered Office Address Proof
• Any other verification documents required by law or company policy

Shineing Digital LLP reserves the absolute right to reject any project if sufficient information is not provided or if the project fails our internal verification audit.

To ensure smooth project execution and dedicated resource allocation, the following payment schedule applies:

• No design or development work will commence until the 70% advance payment has cleared in our bank account.
• Additional work, feature requests, revisions beyond the agreed scope, third-party integrations, or change requests will be quoted and billed separately.
• Delayed payments may result in immediate suspension of development work until outstanding dues are cleared.

All payments made to Shineing Digital LLP are subject to the following refund policy:

• Advance payments are strictly non-refundable once project planning, designing, wireframing, or development has started.
• If the client cancels the project after work has begun, no refund shall be issued under any circumstances.
• Domain registration, web hosting, cloud infrastructure, SSL certificates, software licenses, API subscriptions, advertising budgets (Google/Meta), and all third-party services are strictly non-refundable.
• Any refund, if approved under exceptional circumstances, shall remain solely at the discretion of Shineing Digital LLP management.

Either party may terminate the project agreement by providing official written notice.

If the client cancels the project:

• The advance payment shall not be refunded.
• Payment for all completed work and milestones up to the cancellation date shall remain payable.
• Any completed designs, source code, databases, graphics, or project assets shall remain the exclusive property of Shineing Digital LLP until all outstanding payments are cleared.

If Shineing Digital LLP cancels the project due to policy violations, illegal activity, or legal concerns, the company reserves the right to terminate services immediately.

Shineing Digital LLP is strictly committed to ethical, legal, and compliant business practices.

We do NOT develop, design, maintain, promote, host, or support any project related to:

• Betting platforms & Online Wagering Apps
• Gambling websites, Casino platforms & Poker apps
• Lottery systems & Prediction games
• Fantasy Sports applications or websites
• Real Money Gaming (RMG) applications
• Adult or pornographic content & platforms
• Illegal streaming, torrents or piracy platforms
• Fake investment schemes, Ponzi schemes & MLM scams
• Cryptocurrency platforms operating without legal authorization
• Hacking tools, malware, spyware & phishing software
• Fake document generators & counterfeit marketplaces
• Unauthorized app clones or copyright-infringing platforms

If your business falls into any of the above categories, please do not contact us, as such projects are outside the scope of our services.

If at any stage—before, during, or after development—Shineing Digital LLP discovers that a project is illegal, fraudulent, misleading, unauthorized, or suspicious, we reserve the right to:

• Immediately suspend or terminate the project without prior notice.
• Refuse further technical development, maintenance, or support.
• Disable hosting, servers, or digital services managed by us where legally permitted.
• Retain all payments received for work already executed.
• Fully cooperate with law enforcement agencies and government authorities whenever legally required.

No refund shall be issued in such circumstances.

The client confirms and agrees that:

• All information, documents, and business details provided to Shineing Digital LLP are accurate and complete.
• The project complies with all applicable local, national, and international laws and regulations.
• The client possesses all required business licenses, statutory approvals, and permissions.
• They own or are legally authorized to use all logos, trademarks, text copy, images, software, and media supplied to Shineing Digital LLP.
• The client shall indemnify Shineing Digital LLP against any legal claims or liabilities arising from materials supplied by them.

Project timelines are estimates provided in good faith and may change depending on:

• Promptness of client feedback and approval responses
• Scope adjustments and change requests
• Third-party API approvals, App Store / Play Store review times
• Technical dependencies and force majeure events

The client shall review and approve project deliverables within 5 business days of submission. Delays in review may result in revised delivery schedules.

Until 100% full payment has been received by Shineing Digital LLP:

• All source code, UI/UX designs, wireframes, graphics, databases, documents, project files, and creative assets shall remain the exclusive intellectual property of Shineing Digital LLP.

Full ownership of custom code and deliverables will transfer to the client only after all outstanding payments have been fully cleared.

Any complimentary post-launch support period, if offered, shall be explicitly mentioned in the project proposal.

Support includes only:

• Resolution of software bugs and technical defects related directly to delivered work.

Support does NOT include:

• New feature additions, UI modifications, third-party software breaking updates, or content updates beyond the agreed project scope.

Shineing Digital LLP shall not be liable for loss of profits, business interruption, revenue loss, data corruption, or indirect/consequential damages.

The maximum financial liability of Shineing Digital LLP for any claim shall never exceed the actual total amount paid by the client for the specific project.

Both parties agree to maintain strict confidentiality regarding all proprietary information, trade secrets, technical specs, source code, login credentials, and business data shared during the project lifecycle unless disclosure is required by law.

Shineing Digital LLP shall not be held responsible for delays or service failures caused by events beyond its reasonable control, including natural disasters, government restrictions, internet infrastructure outages, cyberattacks, pandemics, or unforeseen events.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes or legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kota, Rajasthan, India.

By requesting our services, accepting a quotation, signing any agreement, or making any advance payment, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions in full.

Failure to read these Terms shall not exempt the client from their legal obligations under this agreement.